Please understand, we are not the Claims Department. However, as your agent we are here to help simplify your claims experience during what can potentially be a very overwhelming and stressful time.
Although it will be your individual insurance carrier, claims specialist and/or assigned adjuster that will make the final determinations as to the applicable coverage, settlement and payment of a loss, if any, we are here to assist you in reporting the initial claim, requesting status updates, addressing any concerns you may have along the way and ensuring that the entire claim is handled as promptly as possible from start to finish.
EMERGENCY CLAIM SERVICE, COURTESY OF YOUR AGENT
Should you experience a claim incident during off-business hours, and it is an extreme emergency, please contact one of our on-call agents on our EMERGENCY HOTLINE at 201-660-3923. If the claim is not an extreme emergency, please call 201-768-2600 during our regular business hours.
CONTACT YOUR CLAIMS DEPARTMENT DIRECT
You also have the option of reporting your claim directly to your Insurance Carrier by calling the applicable telephone number or accessing the online link from the list provided below. Please have your policy number ready.
SELECTIVE
1-866-455-9969
GO TO: “REPORT A CLAIM”
CHUBB
1-800-252-4670
GO TO: “REPORT A LOSS”
FOREMOST
1-800-527-3907
GO TO “FILE A CLAIM”
FRANKLIN MUTUAL
1-800-842-0551 (OPTION 2)
GO TO “REPORT A CLAIM”
PALISADES/PLYMOUTH ROCK
1-877-725-6423
http://www.plymouthrocknj.com/claims-assistance
PROGRESSIVE
1-800-776-4737
TRAVELERS
1-800-252-4633
www.travelers.com OR wwwmytravelers.com
GO TO: “CLAIM CENTER” THEN, “REPORT A CLAIM”
***PLEASE NOTE: During times of extreme catastrophic loss such as recently experienced during Hurricane Irene and the March 2010 windstorm, you may experience longer than usual wait times. Please know that your patience is greatly appreciated and that we are working as quickly and diligently as possible to address your claim.